Returns & Exchanges
At Born Primitive, we stand behind our gear and want to ensure you have the perfect fit for your training. If you are not 100% satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Items
Choose the specific items you wish to return or exchange and indicate the reason for the request to help us improve our gear.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your unwashed and unworn items with tags attached, and drop the package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items.
